30 Day Refund 

We are happy to offer a store credit, exchange, or refund on any item you've purchased from us.

Simply contact us within 30 days of your order date

Change of Mind

If you've had a change of heart about a gift you have ordered, no problem, but we'll need to receive it  back to us undamaged. Return postage is customers responsibility. 

Damaged  Item / Incorrect

If the gift you have received, is damaged or incorrect please contact us with a detailed description of the product fault, or which gift is not correct and take a photo if possible within 7 days and we will get straight back to you!

We will pay for return postage of damaged or incorrect item.

Customer Service

Please contact us via our contact page and we will swiftly reply to you with instructions to deal with any concerns you have. Its very important to us that our customers are 100% happy with any purchase made from us at Greenmantle Gifts

Send all returns to - Greenmantle Gifts Returns                                                                                             351 Springhill Rd                                                                                                      Spring Hill VIC 3444 Australia